Terms of Service

Revised: 03/02/09

Terms:

Discount Divorce Pro., LLC shall also mean Discount Divorce, Discount Divorce & Bankruptcy, DiscountDivorcePro.com, DiscountDivorceAZ.com, or DiscountBankruptcyAZ.com

I. Scope of Work.

Discount Divorce Professionals, LLC. is not a law firm and is a document preparation company and its representatives can not give legal advice. If you need legal advice the Arizona State Bar has a lawyer referral service (602-257-4434 or www.LawerFinders.org). This is to include division of assets and debts, custody, visitation, and child support, spousal maintenance (alimony), retirement accounts, jurisdiction concerning the parties or children of the parties, and any other issue concerning my case. Discount Divorce Professionals, LLC. cannot guarantee that any case can be completed within a certain amount of time due to unforeseen factors such as Court's case load or internal or external factors. Discount Divorce Professionals, LLC. will prepare all documents as agreed in the "Agreement & Receipt" that was provided to you. It is understood that Discount Divorce Professionals, LLC. is document preparation service only. (Court running, filing, and processing is at the sole discretion of Discount Divorce Professionals, LLC. and the "Agreement & Receipt" does NOT constitute a contract for these services.

II. Services and Fees.

Refund Policy
Because we start work immediately, Discount Divorce Professionals, LLC. Does not accept cancellations THERE ARE ABSOLUTELY NO REFUNDS UNDER ANY CIRCUMSTANCES, OR ANY PART OF A REFUND TO INCLUDE FILING FEES AND PROCESS SERVICE FEES. All fees are earned when paid. If you choose to stop your divorce, bankruptcy, or other action you will not be entitled to any refund of any part of your fees, under any circumstances. This includes court costs, process service and all other fees.

Filing and/or Process Service Fees

As per the "Agreement and Receipt" filing and /or process service fees can be voided if you do not have your documents filed in a reasonable amount of time, usually within approximately 60 days of the "Agreement and Receipt". This is because we write live checks for these fees at the time the "Agreement and Receipt" is signed by you. It is our policy not to keep live checks for more than 60 days in anyone's file. However, we can make an exception if you need an extension of time. It is your responsibility to contact us to request additional time prior to the date shown on the "Agreement and Receipt". If after 60 days we do not hear from you we assume you do not want to continue the case and have abandoned it for whatever reason.

Payment Policy
When you submit your credit card information over the Internet, phone, or in our office, this is assumed to be a credit card authorization for the service requested, the same as if you had personally signed a credit card receipt. An additional credit card authorization (requiring a signature to be returned by fax or mail) may or may not be required, at Discount Divorce Professionals, LLC.'s discretion.

Guarantee of Service
There is no guarantee that any of the information, applications, or forms provided by Discount Divorce Professionals, LLC. will be accepted by any courts or government agencies. There is no guarantee that a client will receive favorable results on that for which they have applied. Documents and information provided by Discount Divorce Professionals, LLC. do not give the client any advantage over documents and information provided by any other legal, paralegal or business information service company, any other attorney, any other financial advisor, etc.

Private Investigation

Discount Divorce Professionals, LLC. is not a private investigation firm. When you hire us to find a missing person or information concerning another person, we subcontract the investigation services to another company that is authorized to do private investigation work. We cannot guarantee that you will receive favorable or accurate results. There are too many unforeseen issues when doing this type of work. I.e. accuracy of information you have concerning another person, age of the information, etc.

Guarantee of Time of Case Completion

Discount Divorce Professionals, LLC. cannot guarantee that a case can be completed in any specified time. We can give an estimate on how long but our estimate may be incorrect due to many unforeseen forces. Such as the other party contests the case, court's case load and calendar, errors in documents, agreements of the parties, orders of the court, etc. Do not put deposits or sign contracts for weddings, real estate, or any other obligation until you case is completed. Discount Divorce Professionals, LLC. cannot be held responsible for such actions.

Supplementation Information
Supplements to the information that you provide with information that is received from third parties (such as agents, attorneys or government entities). The request of and provision of information is based on the assumption that all parties involved provide the required information in a complete and truthful manner. Discount Divorce Professionals, LLC. cannot be held responsible for the veracity and/or reliability of information provided by the client or by any third parties.

File Maintenance Policy
Discount Divorce Professionals, LLC. guarantees to keep all files available for a period of 3 months, copies to be made available to the client in .PDF, or hard copy via regular mail (method at our discretion, based on the size of the file in question) for a minimum service charge of $10. For hard copy requirements, additional charges may apply depending on the size of the file in question. After this period of time, they may be destroyed or moved to an off premise storage location. The cost and availability of replacement documents (after this 3 month period) will be determined at the time of the request by Discount Divorce Professionals, LLC. management and will be based on a variety of internal factors. No replacement charge, however, will exceed the original cost of the service.

File Destruction Policy
Information will be discarded through a regular waste management service (such as local garbage pick-up). If you would prefer to have you file disposed of in a different manner then you are welcome to pick up your file anytime after the 3 month period or give us in writing a request to shred your file.

Web Site Content
Comments, videos and other information presented in the Discount Divorce Professionals, LLC. web site are generalizations and may not apply to every situation. Matter included here may not be current and is subject to change without notice. Since Discount Divorce Professionals, LLC. is not an attorney, no attorney client relationship is established by the viewing, use, or communication in any manner through this web site.

Attorney Representation

By contracting with us you are stating that you are currently not represent by an attorney. If you should become represented at anytime after engaging Discount Divorce Pro., LLC you will notify us and we will immediately stop all service.

Contested Cases

It should be understood that if the opposing party should file a Response, Answer, or pay an Appearance Fee that your case will be considered contested by the court.  The court will order you to prepare discovery documents and other documents to prepare for trial, or a hearing, or a resolution to conclude your case.  If the court should order these documents then it should be understood that there will be additional fees that must be paid to have these documents prepared should you continue to have Discount Divorce Pro., LLC handle your case.

III. Finance Fees & Late Payment

Payment Agreement

Discount Divorce Professionals will deposit above payments on the agreed upon on the "Schedule of Payments Agreement" on the dates shown and that we cannot change the above payments for any reasons.

If you are not doing and auto-payment schedule and you are unable to come into the office to make your payment you may make your payment by our  Secured Internet Site at; www.DiscountDivorcePro.com-- Payment Center or you can mail payments to:

Discount Divorce Professionals, LLC., Attn: Billing, PO Box 83463, Phoenix, AZ 85071-3463.

Questions on billing.

Any Questions or concerns regarding billing - Contact Sumer Jennings 602-896-9020 Monday-Friday 9AM to 5PM Arizona Mountain Standard Time

Late Payment Penalty

If any payments become past due then there will be a $25 late fee accrued for each late payment per 30 days.

Authorization and use of a third party credit card.

If the card number you supplied Discount Divorce Professionals, LLC. is not your card then by you using this card you take full responsibility for the debt accrued. If you are not authorized to use the card number supplied you can be prosecuted for fraud and theft under Arizona State Law. Furthermore, if there are any charge backs that must be disputed with the credit card company then you agree you must pay Discount Divorce Professionals, LLC. not only the balance due but also a $50 service fee to handle the charge back dispute.

Chargeback & Disputes

If there are any charge backs that must be disputed with the credit card company then the balance will be due and a $50 service fee to handle the charge back dispute.

Forms of Payments

Discount Divorce Professionals, LLC. accepts most forms of payments except for checks. We except credit and debit cards, money orders, Paypal® payments, and cash.

Waiver or Deferral of Court Fees.

You can apply to have your filing fee either waived or deferred through the Maricopa County Superior Court of Arizona if you qualify. If the Court should decline to waive your filing fee and deferred the filing fee you will be responsible for the filing fee. Furthermore, the Court will review income level and income to debt ratio when determining to waive or defer required filing fees at the time of filing. Discount Divorce Professionals, LLC. cannot guarantee that the Court will approve either a waiver or deferral of fees. If the Court chooses not to waive or defer their fee, then the fee must be paid by you in order for your documents to be filed. Discount Divorce Professionals, LLC. does not pay the fee for you.

Discount Divorce Being Ordered to Testify.

All information provided to Discount Divorce Professionals, LLC. will be treated as confidential. However, no "Attorney-Client Privilege" exists because Discount Divorce Professionals, LLC. is not a law firm and we are subject to subpoena and can be ordered to testify. If any staff member is ordered by any court to testify in your case for any reason (trial, deposition, etc.) you agree to pay Discount Divorce Professionals, LLC. the sum of $95 per hour for such testimony.

Postal Service.

At no time is Discount Divorce Professionals, LLC. responsible for lost or stolen mail. That if any item should be lost or stolen that was mailed either to us or by us you should report this to the United States Postal Service or any other postal carrier that was used for any remedy that you may seek.

IV. Clients Responsibilities.

Proof Reading Documents

Client is responsible for proof-reading documents for typographical and other errors before signing finished documents. Client will hold Discount Divorce Professionals, LLC. & Arizona Affordable Legal, it's stockholders, representatives, or any other person connect harmless and not liable for any errors or omissions regardless of who fault it maybe. Discount Divorce Professionals, LLC. makes no warranties either expressed or implied. Furthermore, once documents are printed any changes before filing with the Court are subject to an amendment fee of $25 minimum if you want information changed. If documents need to be changed after filing then the fee shall be in most cases according to the "Fee Schedule". A "Fee Schedule" can be obtained on our web site; www.DiscountDivorceAZ.com or in our office at anytime.

Parent Information Program

If children are involved you must complete the Court’s required Parent Information Program Class within 30 days of filing. You must also present to Discount Divorce Professionals the original class certificate signed by yourself. If asking for Joint Custody your spouse must also do the same. Failure to complete and have filed these certificates may result in case being rejected and extra fees to complete. A.R.S. § 25-351 et seq.

Service of Process & Legal Notification

After the initial documents are filed you have 120 days to have the other party legally notified of the case either by one of the following methods; The other party signs an acceptance of service, is served by a registered process server, or by publication. If the other party is not properly notified within 120 days then the case could be dismissed. It is your responsibility to contact the other party to have them sign an acceptance of service if this is the method you have chosen to notify them of this case. Ariz.RulesCiv.Proc. 4(i)

You may wishes to hire your own process service and choose not to use processing serving provided by us. That by choosing to do so Discount Divorce Professionals, LLC. will surrendered all necessary documents to be served. However, Discount Divorce Professionals, LLC. will still need to manage the process service and there will be a $30 charge to do so.

Soldiers' & Sailors' Civil Relief Act (SSCRA)

The Soldier's & Sailors' Civil Relief Act provides a wide range of protections for individuals entering or called to active duty in the military service. The SSCRA is intended to postpone or suspend certain civil obligations to enable the service member to devote full attention to duty. If the Defendant/Respondent is in the active service and they do not sign an Acceptance of Service to waive the rights to the SSCRA then they maybe able to suspend the legal action until 30 to 90 days after the date of discharge from active duty. 50 U.S.C. § § 500-549, 560-590

Change of Address

If you should change your address or phone number you must contact Discount Divorce Professionals and the Court (602-506-1561) and inform them of your new address and/or phone number. If you need Discount Divorce Professionals, LLC. to file a change of address request with the Court there is a $25 document preparation fee.

Case Stoppage or Postponement

If you want your case stopped or delayed at anytime you must contact Discount Divorce in writing and inform them of your intentions you may not call and have case stopped. However, if you want your case delayed, in most case the Court will only hold a case for 120 days before dismissal do to lack of prosecution. Ariz.RulesCiv.Proc. 4(i)

Other Party’s Address

The Court requires us to mail certain documents from time to time to the other party. Please keep Discount Divorce Pro., LLC up-to-date on all current address of the other party. Failure to do so may cause serious problems concerning Arizona Rules of Civil Procedures.

V. Domestic Relations Cases

Child Support

If you are asking the Court to deviate from their guidelines for child support then it will be at the discretion of the Court to approve the amount of child support. Discount Divorce Professionals, LLC. cannot guarantee that the Court will approve any deviation from their guidelines. Furthermore, the Court may order zero child support should you and your spouse remain living together and when you separate you may have to file for a child support modification. A.R.S. § 25-320.

Discount Divorce Professionals, LLC. will at anytime you request do a FREE child support calculation for you. However, Discount Divorce Professionals cannot guarantee that the numbers we come up with for child support will be the same or even close to the numbers the Family Support Services of the Court or any other agency will come up with. This is do to many factors; guidelines for child support are always changing, mistaken fact as to income or other numbers, error on our part, change in visitation, etc.

Payment of child support in most cases is handled by an order of assignment. As per A.R.S. § 46-441, all child support payments are paid to the child support payment clearinghouse. An order of assignment is given to the non-custodial parent's employer who in turns takes the money from the non-custodial parent's paycheck. The money is then sent to the child support payment clearinghouse that then issues a check to the custodial parent. As per A.R.S. § 46-441(E), the clearinghouse may charge a handling fee in an amount prescribed by A.R.S. § 25-510.

QDRO (Qualified Domestic Relations Orders)

Discount Divorce cautions all clients doing QDRO’s to consult an attorney and tax advisor concerning legal rights and tax matters before proceeding with the production of a QDRO.

If you need us to produce a QDRO for retirement then A COPY OF THE "MODEL PLAN" will be needed. Contact the Plan Administrator and ask for a " Model Plan". This packet will provide all the specific language that is required by the plan, as well as any other specific requirements they may have.

Annulment Cases

You should understand that if you are seeking an annulment that you must have legal grounds. A.R.S. § 25-301. That if your annulment should be rejected, then you must seek a divorce or re-file with different grounds. In some cases that involve prior unresolved marriage, you could be found guilty of a crime. Discount Divorce Professionals, LLC strongly recommends that you seek legal advice prior to filing any documents concerning annulments.

If you must re-file you may have to pay additional fees and court costs. Discount Divorce Professionals, LLC. minimum fee to file a divorce is $299 and the court cost is currently $321.

Legal Descriptions

State law requires that legal descriptions shall be in all pleadings in domestic relations cases (A.R.S. § 25-318(D). Failure to provide Discount Divorce Professionals, LLC. a legal description may result in your case being not completed until one is provided to us. This may also cause extra fees to re-file the pleading and/or process service fees to serve the amendments to the other party.

Parenting Plans

Discount Divorce Professionals, LLC. creates parenting plans based on the Maricopa County Superior Court's Guidelines for Visitation and A.R.S. § 25-401 to 415. (Chapter 4 - child custody & visitation)

If you choose to deviate from these guidelines and statues there will be a greater than usual chance that the Court may reject your decrees and/or parenting plan submitted to them.

Warning: If you are requesting SHARED CUSTODY there is a good chance that the Court will not sign your order for this request if the parties live more than 25 miles apart.

Jurisdiction

Most cases require that at least one of the parties has resided in Arizona for 90 days (A.R.S. § 25-312(1)). If children are involved in most cases, then the children should have resided in Arizona for 6 months. (A.R.S. § 25-1002(7)(a)). See Uniform Child Custody Jurisdiction and Enforcement Act and A.R.S. § 25-1002 for exceptions.

in Rem Jurisdiction: If the other party resides outside of Arizona and has little or no contact with Arizona or you are proceeding by publication because the whereabouts of the other party is unknown to you, then in the Judge in your case could choose not to rule on issues concerning spousal maintenance (establishment of or termination of), child support (establishment of or termination of), division of community assets located outside the State of Arizona (personal property, debts, bank accounts, vehicles, homes, pension plans, etc.), attorney’s fees, and other issues if the other party does not sign an Acceptance of Service.

It is understood that your case will be filed in the Maricopa County Superior Court of Arizona.

Order to Show Cause For Joint/Shared Custody

It should be understood that if you seek to modify an existing court order for joint/shared custody and it has been less than one year then there is a greater than usual likelihood that the Court shall dismiss your Petition if you have first not sought to resolve the issue through a private mediator or Conciliation Services.

VI. Termination of Services

You have the unconditional right to terminate our services at anytime. We have the same right. If you decide to terminate our services, we will diligently end our involvement as soon as practically possible, court orders and legal document prepares ethics allow. If your account is not paid in full by the date of the "Schedule of Payments Agreement ", we reserve the right to discontinue services, until we are paid in full or until satisfactory payment arrangements are made. The termination of our services will not relieve you of liability to timely pay all fees and costs incurred.

VII. Advance Waiver of Conflicts

We prepare documents for many companies and individuals. It is possible, if not probable, that some of our present, past, or future clients could have disputes or transactions with you. We also reserve the right to prepare and/or file documents for anyone we chose including the opposing party in your case. Again, we are a document preparation service only and do not represent anyone in any capacity. We will however, never disclose information to anyone about your case or status of your case unless we have written permission from you or a Court order to do so.

VIII. Confidentiality

Privacy Policy
When an e-mail address, telephone, or fax number have been given to Discount Divorce Professionals, LLC., it is assumed that the client has already taken the appropriate steps to protect their own confidentiality and privacy as necessary. All information provided to Discount Divorce Professionals, LLC. will be treated as confidential. However, no "Attorney-Client Privilege" exists because Discount Divorce Professionals, LLC. is not a law firm and we are subject to subpoena and can be ordered to testify.

Social Security Numbers and Financial Account Numbers

Discount Divorce Professionals cautions all clients not to put social security numbers or financial account numbers in their entirety in any public record unless so advised by an attorney or demanded to by Court Rules and Procedures. All information contained in most, if not all documents are open to review by anyone in the general public.

IX. Arizona Rules of Court

It is important to understand that Arizona Rules of Civil Procedures and/or Arizona Rules of Family Court Procedures will apply in your case depending on type of case and what court it is filed in. It is important that when Discount Divorce Professionals, LLC. asks for information to be given in a timely manner that you do so, so that there will be no delays in your case. For example A.R.C.P. requires that we give the opposing party a copy of the "Application and Affidavit of Default", so we need the opposing parties correct address. Failure to provide us with their address would cause an undo delay or possible dismissal in your case and/or extra fees to correct.

Also it is important to understand that if the Court gives you a deadline to file a document(s) that you do not wait until that day or even worse after that day to contact us. It usually takes several days for us to prepare pre-trail documents. These documents in most cases must be given to the other party no later than 5 days before the hearing. Failure to do so may cause the other adverse party to win by default. If you receive anything from the opposing party or the court contact us IMMEDIATELY.